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Privacy Policy

Last updated: 2026-06-13

Aromajoin Corporation (hereinafter referred to as “Company”) has established the following Privacy Policy regarding the handling of personal information of users of the Company’s services (hereinafter referred to as “Users”) and will promote the protection of personal information by establishing a system for the protection of personal information, making all employees aware of the importance of protecting personal information, and thoroughly enforcing these measures.

Article 1 (Personal Information)

The term “Personal Information” refers to information about a living individual that can identify a specific individual by name, date of birth, or other description contained in the information, or that contains a personal identification code.

Article 2 (Acquisition and Use of Personal Information)

Company will collect and use the Personal Information of Users to the extent necessary for the following purposes. In the case of using Personal Information beyond the scope of the following purposes, Company will obtain the consent of Users in an appropriate manner in advance.

  1. To provide the service of our company (hereinafter referred to as “Service”)
  2. To improve the contents of the Service or to develop new services
  3. To inform Users of new features, updates, campaigns, etc. of the Service and other services provided by Company (including sending e-mails, flyers, and other direct mail)
  4. To contact Users as necessary for maintenance, important notices, etc.
  5. To respond to inquiries from Users regarding the Service (including verifying the identity of Users)
  6. To report the usage status of the Service to Users
  7. To request cooperation in questionnaires, interviews, etc. regarding the Service, to request participation in various events, or to report the results of such events, etc.
  8. To investigate and analyze the usage history of the Service and use the results for improvement and development of the Service and for the distribution of advertisements
  9. To identify Users who have violated the Terms of Use or who are trying to use the Service for illegal or improper purposes, and to refuse their use

Article 3 (Management and Protection of Personal Information)

Personal Information will be strictly managed, and data will not be disclosed or provided to third parties without the consent of User, except in the following cases. In addition, in consideration of safety, Company will take measures to prevent and correct risks such as unauthorized access to Personal Information, loss, destruction, falsification, and leakage of Personal Information.

  1. When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain consent of User
  2. When it is particularly necessary to improve public health or promote the sound growth of children, and it is difficult to obtain consent of User
  3. When it is necessary to cooperate with a national agency, a local government, or a person or organization entrusted by either of the foregoing in executing affairs prescribed by laws and regulations, and obtaining User’s consent is likely to impede the execution of such affairs
  4. When all or part of the handling of Personal Information is entrusted to a third party within the scope necessary to achieve the purpose of use in order to carry out business operations smoothly
  5. When Personal Information is provided in connection with the succession of a business due to a merger or other reasons
  6. Cases in which Personal Information is used jointly with a specific party and User is notified in advance or User is made to know easily about the fact, the items of Personal Information to be used jointly, the scope of the parties to be used jointly, the purpose of use of the parties to be used jointly, and the name of the party responsible for the management of the Personal Information
  7. Other cases permitted by law

Article 4 (Entrustment of the Handling of Personal Information)

Company may entrust the handling of Personal Information, in whole or in part, within the scope necessary to achieve the purpose of use. In this case, Company will thoroughly screen the eligibility of the consignee, stipulate matters concerning confidentiality in the contract, and conduct necessary and appropriate supervision of the consignee. In addition, Company may share all or part of the acquired Personal Information in accordance with the applicable laws and regulations.

Article 5 (Disclosure of Personal Information)

When Company is requested by User to disclose their Personal Information, Company will disclose such information to User without delay. However, Company may not disclose all or part of the information if disclosure would cause any of the following to occur, and if Company decides not to disclose the information, Company will notify User to that effect without delay.

  1. When there is a risk of harm to the life, body, property, or other rights and interests of User or a third party
  2. When there is a risk of significant hindrance to the proper execution of Company’s business
  3. When it would violate other laws and regulations.

Article 6 (Correction and Deletion of Personal Information)

  1. In the event the Personal Information held by Company is incorrect, Company will correct or delete the Personal Information at the request of User in accordance with the procedures established by Company.
  2. In the event that Company receives a request from User as described in the preceding paragraph and deems it necessary to respond to the request, Company shall correct or delete the relevant Personal Information without delay and notify User.

Article 7 (Suspension of Use, etc. of Personal Information)

In the event that Company is requested by User to cease using or erase Personal Information (hereinafter referred to as “Suspension of Use, etc.”) on the grounds that the information is being handled beyond the scope of the purpose of use or was obtained by wrongful means, Company shall, without delay, conduct the necessary investigation and, based on the results, carry out the Suspension of Use, etc. of the Personal Information and notify User to that effect. However, in cases where the Suspension of Use, etc. would require excessive costs or is otherwise difficult, and alternative measures necessary to protect the rights and interests of User can be taken, Company shall take such alternative measures.

Article 8 (Procedures for Changing the Privacy Policy)

Company will review the contents of this Privacy Policy from time to time and make efforts for improvement. The content of this Privacy Policy is subject to change, except as otherwise provided by law or in this Policy. The revised Privacy Policy will become effective when notified to Users by the method prescribed by Company or posted on Company’s website.

Article 9 (Compliance with Laws, Regulations, and Standards)

Company will comply with the laws and regulations and other norms applicable to Personal Information in its possession.

Article 10 (Response to Complaints and Consultations)

Company shall accept complaints and consultations from Users regarding the handling of Personal Information, and shall respond appropriately and promptly. Company will also respond promptly and appropriately to requests from Users to disclose, correct, add, delete, or refuse to use or provide their Personal Information.

Article 11 (Contact for Inquiries)

If you have any questions or suggestions about our Privacy Policy, please contact the following:

Aromajoin Corporation, Customer Service Address: ACT Kyoto 405, 105 Jibu-cho, Fushimi-ku, Kyoto 612-8374 Japan. Email: contact@aromajoin.com

Enacted and enforced on 30th of September 2021.

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